On Command Boarding, located in the Reno-Sparks, Nevada area, does it all for dogs: boarding, grooming, training, and daycare. As their business grew, they needed software that supported and streamlined this growth.
Ever since opening, owner and experienced trainer Barry O'Dea expanded the business from a small operation to the formidable pet-care force it is today: “I have been training dogs for around 33 years and opened the company roughly 15 years ago. I have built my company into 47 employees and own the business and building," Barry explains.
His dedication to improving communication between people and their pets has been the driving force behind his success. “Having the ability to work and teach people how to communicate through training and take care of their dogs is my favorite part of the job," he adds.
On Command Boarding needed software that puts pets and pet parents first to carry out this mission. After an extensive search, Gingr emerged as the top choice. “I researched and [Gingr] seemed to have everything I needed that works for our organization," says Barry. The comprehensive features and user-friendly interface of Gingr perfectly matched the needs of On Command Boarding, making daily operations smoother and more efficient.
Gingr is now an integral part of On Command Boarding's operations, particularly in two feature areas: reporting and and client booking/communication. Gingr's robust reports provide invaluable insights into the facility’s financial health and operational efficiency, enabling better decision-making and strategic planning.
The software's capabilities in managing bookings and client communication also streamline administrative tasks for Barry and his team. “When people dispute a charge, I can go back and pull the invoice and signature pad from the system to recover that charge back to our company," Barry shares as an example.
As On Command Boarding continues to grow, Gingr grows with them as a trusted partner, allowing Barry and his team to focus more on what they love: caring for dogs and enhancing their training programs.
For pet-care facilities looking to optimize their operations and enhance their services, Gingr stands out as a robust solution. On Command Boarding's success story is a testament to the transformative power of Gingr, enabling pet-care businesses to focus more on their passion and less on administrative hassles.
Power your pet-care business with Gingr. Schedule a demo today!
